apsire one 10" netbook zooming problem

Discussion in 'Acer Aspire One' started by jeanmc1026, Jul 24, 2009.

  1. jeanmc1026

    jeanmc1026

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    My netbook is 3 mos old and I have this problem of the page zooming on its own. I have contacted Acer and they keep telling me to do all these things...which I have done...now they tell me to restore it to orginal..which I have done. I still have the same problem. Any one out there have this problem?
     
    jeanmc1026, Jul 24, 2009
    #1
  2. jeanmc1026

    RLeary

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    Hello. i have had similar issues but mine usually occurs when I am typing or using the touchpad. i think maybe I'm hitting a combo of keys that zooms it it. I have been unable to determine what yet, just wanted to let you know you are not alone in that issue.
     
    RLeary, Jul 27, 2009
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  3. jeanmc1026

    snake-john

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    Just to make sure that the problem is not a feature..
    you are not talking about the feature that when you spread your fingertips on the mousepad the IE zooms the displayed font sizes....
     
    snake-john, Jul 27, 2009
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  4. jeanmc1026

    RLeary

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    that may be what im doing, accidentally touching the mousepad with multiple fingers and forcing it to zoom.
     
    RLeary, Jul 27, 2009
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  5. jeanmc1026

    zicada

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    If it still happens after restoring, thats the queue for Acer to swap it out for another machine. Just call them back and they'll get you a new one.
     
    zicada, Jul 27, 2009
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  6. jeanmc1026

    jeanmc1026

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    well I have done everything they told me to do and it is still happening...they told me to update the VAG driver so I did. I thought it fixed it but it is still happening.
    I now do think it could be in the mouse pad. because if I am using it that is when it happens and also when i am writing an email.
    any suggestions? I have contacted Acer again.
     
    jeanmc1026, Aug 14, 2009
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  7. jeanmc1026

    RLeary

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    If you have two fingers on the mousepad and spread them apart or close together it zooms the screen. it's a feature of the pad. Try using an external USB mouse for a day and see if the issue goes away,
     
    RLeary, Aug 14, 2009
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  8. jeanmc1026

    jeanmc1026

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    How did you find this out? and is there any way to disable it?
     
    jeanmc1026, Aug 16, 2009
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  9. jeanmc1026

    wozofoz

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    Yes there is, see this thread: Touch Pad Screen Zooming :)

    All the best, woz of oz
     
    wozofoz, Aug 16, 2009
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