bad service

Here i´m with my new withe one, 3 weeks now, but i can´t use it, since it´s the 3th. time i have to send it to guarranty.

First time, broken camera (i never use it, but is broken!!) - ok, they replace with a new one
Second time (same day), i discover they (people at guarranty) did not close the chase in the proper way. After many many hours i could someone take my one and they told me the model is "that way"..... i´m posting here the images of what i completly sure is not "that way"

Here´s a top right view, notice the plastic edge overflows 1 mm or more from where must be placed:


here another point of view:



and here a right view where you can see how the plastic is folded up:


this makes, for example, the pad buttons to stay lower than normaly, because the right side of the chase/keyboard is 1 or 2 mm up.

So my impression is the guy who "repair" my one, did not know how to do it.

What you think about and what can i do? Should i send an email to Acer in usa and this images telling the people here in my country that is supposed to be the only one available to open and touch acer machines in really don´t know his job?

And by the way, has anybody a picture of a withe one, same point of view, to compare?

 

nope mines not like that; mines blue though may be they are different. My Thinkpad is like that as it is designed to flex a bit with "Roll Cage" it gap is so big I can fit a paper into it; maybe the white one have feature

 

Mine is like that. I've never opened it up either. I believe it is normal.