blue screen reboot loop!!!!

Discussion in 'Windows' started by jnimby, Feb 7, 2009.

  1. jnimby

    jnimby

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    I have a AOA 150-1570 win XP 120gb hd 1gb ram and BIOS 3305

    I had to use the ALT-F10 erecovery tool and everything was working fine up untill it was all finished loading up and then it goes into a rebooting cycle so I hit F8 and selected that it dosent reboot when it terminates and I got to read this message on a blue screen!

    STOP: c000021a {Fatal System Error}
    The windows Logon Process system process terminated unexpectedly with a status of
    0xc0000005 (0x00000000 0x00000000).
    the system has been shut down.

    Its like a dream. The guy on the phone didnt seem to be very interested in troubleshooting this and just told me I would have to purchase some CD's

    Help anyone?
     
    jnimby, Feb 7, 2009
    #1
  2. jnimby

    SNOboy

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    Location:
    Keswick, Ontario Canada
    this is from M$ regarding your error message
    http://support.microsoft.com/kb/317189 if you can boot to safe mode you can stop pc from rebooting everytime an error pops up control panel/system/advanced near bottom is startup and recovery click setting tab and uncheck auto reboot that will at least let you see error messages hope this helps SNO
     
    SNOboy, Mar 20, 2009
    #2
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