Booting D250

I have a D250.

1. When booting up, instead of going to the normal Windows XP start screen, I get a 'Hardware Profile/Configuration Recovery Menu' screen. Pressing the enter key takes me to the normal Windows start routine. How do I get rid of the 'Hardware......Menu' screen from the process.

I have reviewed the System Properties and checked those too against other XP laptops for consistency, but cannot detect anything amiss there.

2. Once booted up and at desktop, the cursor is frozen until I press the Ctrl key. Not a big issue but a nuisance.

Any advice on either issue would be much appreciated. Thanks.

 

Seem I had something like this on a 250, Acer had me push and hold the F10 key right at or shortly after hitting the power button. You might have to do it a few times to get the right timing.

 

Many thanks for responding. The 'menu' screen nuisance has now become a blank screen accompanied by a loud ping-ping sound when powering up, which means I cannot get F10 going. MMMMM!! I can eventually get Windows going after hitting a few keys (sometime in the near future maybe with a sledgehammer!). I'll persevere and if I come up with anything useful I'll post back here.

 

Just a postscript for anyone else with the same issue. Seems it is a hardware fault - the computer has been referred to Acer's centre for repair.

 

Further postscript. The problem was diagnosed as a stuck key (not visible to the user). The keyboard was replaced.

 

Two very different symptoms, caused by the same problem. Thanks for pointing this out to us all. My D250's original keyboard was defective as well. It was only about 2 months old when the space bar literally just fell off. I have a feeling that if I had not replaced it I would have eventually hit more problems. It just felt very flimsy to me.

I purchased my replacement keyboard on eBay for $14 AUD. It arrived from Hong Kong in a matter of days, and I'm still using that keyboard now. Feels much better than the Acer original, so it wouldn't shock me if it turned out that a great many AAO D250 keyboards were inherantly faulty. Oh the joys of Mass Production.

P.S I need my computer full time, so I wasn't going to wait a month for warranty repair, which is why I opted to purchase and replace my own keyboard.