Hi all, Bought my grandmother an AA1 and set her up at home. Most of the time it is fine but on occasion she has problems and as she is a 4 hour drive away I have to try and talk her through it on the phone. Let's just say this can be quite time consuming - like 45 mins to help her send an email :) So, I figure if I can install VNC server on the AA1 I can then remotely access it, take control and even *show* her what to do :) I *know* this can be done but I rather hoped someone might provide the forum with a step-by-step guide. I am new to this flavour of linux but am open to ideas if VNC is not the best solution. I will be connecting from a Windows machine through open ports on her router. Hope you can help... TIA - Rich