My acer one problem

For the last couple of weeks my acer (aspire one) notebook hasn't been loading all my pages that I would like to visit on the net, and if I do a yahoo search then click on one of the links it don't want to load those pages. I also noticed that above my internet connection there is a yellow shield with a black exlamation mark inside of it. I already restored my computer to factory, I called my internet provider, and everything that they did, didn't seem to help. This is driving me crazy this is the only computer we own and its not even a year old... Please help

 

OK, first things first.

It sounds like you are not going online from what you are describing right there.

A little more information, please? Which model of AAO? What operating system? How are you attempting to connect to the internet?

Let us see what you are working with, and let's see what we can do to get you going!