My Dedicated Graphic card shows up in System Info but not in BIO's???

Discussion in 'Dell' started by Jack72, Nov 13, 2024 at 4:48 PM.

  1. Jack72

    Jack72

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    I bought a like new used refurbished Dell XPS 7590 off eBay with these specs:
    15.6 inch, 4K UHD OLED Infinity Edge, 9th Gen Core i9, NVIDIA GeForce GTX 1650 4GB GDDR5, 1K SSD, 32GB RAM


    Really looks like new runs great, awesome display,
    BUT, when I checked both System Info and BIOS,

    The NVIDIA GeForce GTX 1650 4GB GDDR5 shows up in System Info but not in BIO's???
    Only Intel(R) UHD 630 shows up in BIOS???

    Also, I noticed that the rear XPS tab at the bottom of laptop the Service Tag & Express Service Code sticker is gone. The Service Tag & Express Service Code do show up in BIOS. This points to maybe the motherboard may have been changed and why the dedicated GPU doesn't show up in BIOS? How do I know if I have the nVIDIA GTX1650 or not? Only Intel(R) UHD 630 shows up in BIOS???

    Should I be concerned especially since that service tag was removed? If there is no dedicated GPU I will send it back. I have five more days to return it.
     
    Jack72, Nov 13, 2024 at 4:48 PM
    #1
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