Preinstalled MSOffice activation

I did search and couldn't find this anywhere so apologies if it is (and please don't bite me )

I bought my Acer when I was back in the UK in September (Windows XP version) and activated the 60day MSOffice trial. I am now trying to use the activation assistant to activate my legit licence but when I click the activation assistant, it just keeps opening Word documents.

MS say as it was pre-installed I should contact the manfacturer for assistance - they will charge huge amount of money to resolve.

(a) anyone else had this problem and how did you get round it?
(b) how do I contact the manufacturer - I can't find any instructions anywhere - am now in Africa!

I don't have a CD/DVD driver I can attach to reload from the purchased CD.

Thanks for any help.

 

Problem solved (thanks to microsoft office .com community forums).

Here's the knowledgebase link that solved it for me in case anyone else has this problem:

http://support.microsoft.com/kb/828958

 

Glad it worked out! ;-)

One of the first things I did was remove the Ms-Office trail and install OpenOffice 3.