Problem in Acer Aspire 4520 AMD processor

I am using Acer Aspire 4520 for last 18 months. The processor got demaged and service center head Karnataka area sales manager stated it happens .1% out of 100%.
And interested thing they said Acer doesnot prepare processors and they are not responsible for it.

Note: Processor is heart of Laptops and Desktops, The branded company like Acer is not giving 100% assurnace on their products.

How can a customer buy any product which doesn't 100% assurance.

I feel Acer notebooks making customer fool by saying best product in market and excellent configuration.

 

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I'm from Australia, so our warranties may be different from yours, or you may have purchased extra warranty, BUT over here at least, the standard out-of-box warranty only covers 12 months... as far as I know...

Can't say I've heard of this, but I guess with all mass-manufactured items there has to be a margin of error. However I would think that if there was damage to your CPU, you would have witnessed some severe malfunctions from the day you bought your AAO. A damaged CPU is not something that will show more and more problems with age.

The CPU in these machines are attached directly to the mainboard, essentially forming one hardware item. Acer nearly always covers this under warranty, with the exception of hardware modifications being made. These will invalidate any warranty