First...need to know exact series for my Aspire One KAV60 this will prove to be important when i seek drivers..website breaks thing down in terms of AO.... HOW DO I GET EXACT INFO bios shows the serial number but not the specific model Second... have been trying various ways to restore my acer one i don't have any kind of restore disk or recovery disk as applies to the acer netbook.....i am using my own xp software but keep getting the infamous BLUE SCREEN that notes..........A problem has been detected etc, etc, etc my experience is that this problem is a configuration issue within the bios settings, went there no luck ide versus ah1 i could go own with more but i think the general point is understood ( system will not accept the operating system disk PLEASE HELP THANKS