In 3 days, a completely turned off laptop discharges by 6%

[Aleksej-Khoroshevski]

Hello. I have a new HP Laptop AI 15-fd2029ua (BV6A8EA). I purchased it on March 24, 2026. Windows 11 Pro 25H2.

What I've already done:
1) Updated Windows.
2) Updated the BIOS and all drivers.
3) Disabled Fast Startup in the Windows Power Control Panel.
4) Disabled Modern Standby.
5) "USB Charging" is disabled in the BIOS.
6) Battery report:
BATTERY 1
NAME Primary
MANUFACTURER HP
SERIAL NUMBER SerialNumber
CHEMISTRY LION
DESIGN CAPACITY 41,040 mWh
FULL CHARGE CAPACITY 41,040 mWh
CYCLE COUNT 4

7) The battery test in the HP PC Hardware Diagnostics UEFI Tool and Windows found no problems.
8) I "blocked" all devices from waking the computer.
9) Disabled all scheduled tasks.
10) Install the latest "Intel Management Engine Interface" driver from HP’s support page.
11) Disabled hibernation and sleep mode.

No external devices are connected to the laptop.

I tried charging the laptop to 100%, unplugging it, and turning it on. I watched a video from YouTube (1920x1080). The laptop lasted 7 hours, but the battery was almost completely dead.

As far as I know, that's good.

I also posted on the HP technical support forum (topic "In 7 days, a completely turned-off laptop discharges by 23-30%.").

I've now managed to get the battery to discharge by 6% in 72 hours. If we assume 2% in 24 hours, then in a month it would be 60%.

I have two questions for the community.

1. Is it normal for the battery to discharge by 6% in 72 hours? This is assuming the new laptop is completely turned off.
2. Should I take the laptop to a service center?

Thank you in advance for your opinion.

 

[Shaggy]

Hello. I have a new HP Laptop AI 15-fd2029ua (BV6A8EA). I purchased it on March 24, 2026. Windows 11 Pro 25H2.

What I've already done:
1) Updated Windows.
2) Updated the BIOS and all drivers.
3) Disabled Fast Startup in the Windows Power Control Panel.
4) Disabled Modern Standby.
5) "USB Charging" is disabled in the BIOS.
6) Battery report:
BATTERY 1
NAME Primary
MANUFACTURER HP
SERIAL NUMBER SerialNumber
CHEMISTRY LION
DESIGN CAPACITY 41,040 mWh
FULL CHARGE CAPACITY 41,040 mWh
CYCLE COUNT 4

7) The battery test in the HP PC Hardware Diagnostics UEFI Tool and Windows found no problems.
8) I "blocked" all devices from waking the computer.
9) Disabled all scheduled tasks.
10) Install the latest "Intel Management Engine Interface" driver from HP’s support page.
11) Disabled hibernation and sleep mode.

No external devices are connected to the laptop.

I tried charging the laptop to 100%, unplugging it, and turning it on. I watched a video from YouTube (1920x1080). The laptop lasted 7 hours, but the battery was almost completely dead.

As far as I know, that's good.

I also posted on the HP technical support forum (topic "In 7 days, a completely turned-off laptop discharges by 23-30%.").

I've now managed to get the battery to discharge by 6% in 72 hours. If we assume 2% in 24 hours, then in a month it would be 60%.

I have two questions for the community.

1. Is it normal for the battery to discharge by 6% in 72 hours? This is assuming the new laptop is completely turned off.
2. Should I take the laptop to a service center?

Thank you in advance for your opinion.

Based on what you've posted, I personally wouldn't be too concerned at this point. Your battery report looks excellent—the full charge capacity matches the design capacity, the cycle count is very low, and getting around 7 hours of video playback from a 100% charge suggests the battery is performing normally.

As for the 6% drop over 72 hours while powered off, that doesn't seem excessive to me. Modern laptops still have a few components that draw a tiny amount of power even when shut down, so seeing a small percentage drop over several days isn't unusual.

If it were my laptop, I wouldn't rush it to a service center based on the results you've shared so far. I'd continue monitoring it for a week or two and see if the discharge rate remains consistent. If it suddenly starts losing a much larger percentage while powered off, then it would be worth investigating further.

One question: when you say the laptop is completely turned off, are you using the normal Windows "Shut Down" option, or are you performing a full shutdown another way? That information might help narrow things down even further.

Overall, from the information you've provided, the battery itself appears to be healthy and operating as expected.

 

[Aleksej-Khoroshevski]

Hello. Thank you for your reply.
Unfortunately, an HP employee on the technical support forum advised me to contact an authorized service center. He believes that despite all my efforts, the problem still exists.

"When you say the laptop is completely turned off, are you using the normal Windows "Shut Down" option, or are you performing a full shutdown another way?" - I tried the normal Windows shutdown and shutting down Windows with the Shift key pressed.